ERC Jobs

POSITION:

Service Manager- Ag Equipment

COMPANY PROFILE:

Our client has built a successful name for themselves within the Ag industry, and they continue to be a growing organization with multiple locations.  They are now seeking to add a Service Manager to their team in Fargo, ND.  If you are ready to start a great career and work for a top-notch company in the Ag industry, there has never been a better time!

WHAT THIS COMPANY OFFERS YOU:

• Enjoy a family-oriented and flexible working environment, while working with other Ag professionals in the organization.  
• Receive a competitive compensation $45,000 – $65,000 with a full benefits package including health, dental, health savings account & flex spending account, tuition reimbursement, life, disability, 401(k), paid vacation and holidays, and more. Your hard work will not go unrecognized here!
• Advancement opportunities available for the right individual.

THE ROLE YOU WILL PLAY:

• This position will oversee the Service Department and supervise a small staff.
• Create annual goals and budgets for your department.
• Ensure customer satisfaction internally and externally, while providing excellent customer service.
• Supervise and control work load of service technicians.
• Schedule service work according to priority while maintaining an orderly flow of work.
• Provide a safe and clean working environment for technicians.
• Make recommendations to customers for preventative maintenance, and handle customer complaints.
• Assist Sales Manager in evaluating trade-ins.
• Review work of technicians and assist in troubleshooting equipment problems.

COMMUNITY:

• This community believes in keeping the area an affordable and clean place to live.
• If you need something to do with the family or a night out with your friends this area offers it all.  Located in a clean, attractive, and safe community this truly is a great place to live.  This is a growing region that currently offers theatres, museums, festivals, a zoo and more! There are numerous opportunities of things to do for any age year round.  This is a great place for anyone to reside!
• Being bored is not an option, as this area offers many recreational and other things to do for any person of any age.
• If you like to golf you will be able to head to one of the nearby country clubs, or you can hang out at one of the lakes in area.
• If you love being outdoors you will be able to enjoy fishing, hunting, camping, biking, and many other options as well.
• Within the area there are great schools to choose from for any age.
• With so many great opportunities to work and play, this community makes an outstanding place to reside.

BACKGROUND PROFILE:

• The ideal candidate must have 3+ years of experience as a Service Technician, management experience is a plus.
• Possess an agricultural background.
• Basic computer skills.
• The applicant should have excellent customer service skills and be a team player.

 Contact Rob Tiff today at (605) 428-6148 or email rob@ercjobs.com!

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• Salary: $45,000 - $65,000
• Benefits: Full Benefits
• Location: Fargo, ND
• Qualifications: Service Technician experience, management experience
• Contact: Rob Tiff
• Contact phone: (605) 428-6148
• Contact email: rob@ercjobs.com